If after launching the GameGlass Host PC software you see a "checking for updates" and/or "no updates found" window but the software interface fails to open afterward then follow these steps to resolve. If you see an error message while updating GameGlass then skip to steps 3-4.

1. First check to see if GameGlass is running in the system tray on the far right of the taskbar (you may need to press the expand arrow to show all icons in the tray). If you find the GG icon here then simply click it to open the interface.

2. If no system tray icon is found then check Task Manager for any active GameGlass processes. If you see any click them and then click "end task" to close GG fully. Now relaunch.

3. If no processes were found or if the above step does not resolve then Reboot your PC next and relaunch GameGlass again.

4. If a reboot does not resolve then you will need to uninstall GameGlass and then go to C:/Users/[username]/AppData/Local/gameglass and delete everything except for userKeys OR if you haven't customized GameGlass keybinds in the past then delete the entire folder instead. Finally reinstall GameGlass using the latest installer available on our website.